LIVE GOLD: 24 Kt ₹14,574.40/gm | 18 Kt ₹10,548.72/gm | 14 Kt ₹8,189.14/gm | 9 Kt ₹5,274.36/gm Live •

REFUND POLICY

Return Policy

ZOORI INDIA PRIVATE LIMITED wants to ensure the best shopping experience for its customers. Once delivered, products that have been opened or used cannot be returned, exchanged, or resold.

Refund or exchange can be initiated only in extreme cases such as damaged, incorrect, or missing products after proper verification of the refund policy.

Refund Policy
  1. ZOORI INDIA PRIVATE LIMITED is not liable for any damage after delivery. In case of missing, broken, or incorrect items, an unboxing video with original packaging is mandatory. If the package is tampered or damaged, please refuse delivery immediately.
  2. If the order is not received within 20 days after being marked delivered, contact customer support at myzoori.com. No refund will be processed after this period.
  3. COD refunds will be processed to the customer's provided bank account within 7-10 working days.
  4. Opened products are not eligible for return or reuse.
  5. Refunds may take up to 7-10 days to reflect in your account after approval. Transaction details and proof will be provided once processed.
  6. Returns are hassle-free within 20 days of purchase, with no questions asked. For assistance, please visit your nearest branch or contact our customer support team.
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