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Find answers to the most commonly asked questions about orders, payments, shipping, returns, exchanges, and customer support.
Yes, always. Every diamond and gemstone we sell is certified, real, and BIS-compliant. No lab-grown swaps, no "as good as real," and no fine print.
Only BIS-hallmarked gold. What's stamped on the piece is what's actually in it.
We price at what it actually costs to make — no showroom markup and no manufactured discounts. What you see is what you pay.
We offer 20-day returns, no questions asked. If you don't love it, it doesn't belong in your life.
No. Lifelong maintenance is free — no charge, no time limit, and no fine print.
Yes. We offer lifelong diamond exchange at full value — not a discounted buyback and not a depreciated trade-in.
Yes, on select pieces. Reach out to our team and we'll walk you through what's possible.
Order will be delivered within 4–5 business days after order confirmation.
Currently, our delivery service is available throughout India.
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